Resolving Authentication Errors in GFI Archiver

Overview

Users experiencing authentication errors in GFI Archiver due to invalid data may need to recreate the administrator user in the GFI Directory. This process involves using ADSI Edit to delete the existing administrator user and then using a tool to create a default admin user. A clean install of the system may also be necessary to resolve persistent issues.

Information

To resolve authentication errors in GFI Archiver, follow these steps to recreate the administrator user:

Press Win + R and type adsiedit.msc to open ADSI Edit.
Navigate to GFIUsers.
Right-click on Administrator and select Delete, then confirm by clicking Yes.
Go to C:\Program Files\GFI\GFIDirectory\Tools\DefaultAdministrator.
Run CreateDefaultAdminUser.
Log in to http://localhost/GFIDirectory/ using:
- Username: Administrator
- Password: Password123456
Follow the prompts to change the password.
Log in to the old Archiver UI with the newly created account.

If issues persist, consider performing a clean install of the GFI Archiver system.

Frequently Asked Questions

What should I do if the profile directory is empty?: If the profile directory is empty, proceed with recreating the administrator user in the GFI Directory as outlined in the solution steps.
How do I reset the admin password for GFI Directory?: You can reset the admin password by following the steps to recreate the administrator user, which includes logging in with a default password and changing it upon first login.
What if I encounter issues during the admin user recreation?: If you encounter issues, refer to the detailed steps in the "Resetting-Admin-Password-for-GFI-Directory" documentation for additional guidance.

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Priyanka Bhotika
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Resolving Authentication Errors in GFI Archiver

Overview

Information

Frequently Asked Questions

Priyanka Bhotika

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