Overview
After upgrading to GFI Archiver v15+, some environments may show a mismatch where users can authenticate in the Old UI (/Archiver) but cannot successfully sign in to the New UI (/ArchiverSPA)
Root Cause
A captured browser console error shows:
ERROR Error: Uncaught (in promise): TypeError: n.authService.Activuser.permissions.some is not a function
This is a TypeError originating in the New UI JavaScript. This problem often arises due to insufficient permissions assigned to the user, particularly the lack of "View Auditing" permissions.
This article outlines the steps to adjust user roles to resolve these login issues.
Solution
To resolve login issues with the new UI of GFI Archiver, follow these steps to adjust user roles and permissions:
- Go to Configuration > Roles and Permissions.
- Identify which role the affected user (or their AD group) is effectively using (including the possibility of Default Role assignment).
- If needed, create a role and select the required permissions:
- Steps to add a role: Configuration > Roles and Permissions > Add new Role.
- Ensure the permission “View Auditing” is enabled for that role.
By following these steps, users should be able to successfully log into the new UI of GFI Archiver.
Frequently Asked Questions
- What causes login issues in the new UI of GFI Archiver?
- Login issues in the new UI are often caused by insufficient permissions assigned to user roles, particularly the lack of "View Auditing" permissions.
- How can I resolve login issues for users in the new UI?
- To resolve login issues, create a new role with "View All Items" and "View Auditing" permissions and assign it to the affected users.
Ibiso Barimalaa
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