Audit Configuration Wizard Fails Silently When Enabling Database Auditing

Overview

In certain versions of GFI Archiver (v15.9 and v15.10), administrators may be unable to enable Database Activity Auditing using the Audit Configuration Wizard.
After entering valid SQL Server credentials and clicking Next, the wizard briefly shows a loading message and then remains on the same screen without any error.

This is a known issue related to the web UI and a permanent fix is released on Archiver v15.11. 

Upgrade to the latest version, or the workaround can be applied.

Diagnosis

You are likely encountering this issue if any of the following are true:

• GFI Archiver version:

  • v15.9 or v15.10

• Database Auditing is being configured for the first time or after migration

• SQL Server credentials are valid and work in SQL Server Management Studio

• When clicking Next in the Audit Configuration Wizard:

  • A loading indicator appears briefly

  • The wizard does not progress

  • No UI error message is shown

Log Indicators

The following error may be present in:
audit_auditsettingswizard_aspx.log

You may also see an error in the Browser's console tab. This confirms the issue is caused by a UI rendering failure in the AuditSettingsWizard.aspx page.

Solution

Apply the following workaround.

Important

• Back up all files before making changes

• Apply this change directly on the GFI Archiver server

• Administrative access is required

Steps

1. Stop GFI Archiver Services

   • Open Services

   • Stop all GFI Archiver–related services

2. Back Up Existing Files

   • Copy the following files to a safe location (for example, the Desktop):

     • C:\Program Files\GFI\Archiver\ASPNET\UI\bin\MarUI.dll

     • C:\Program Files\GFI\Archiver\ASPNET\UI\Audit\AuditSettingsWizard.aspx

3. Replace the Files

   • Replace MarUI.dll in:

     C:\Program Files\GFI\Archiver\ASPNET\UI\bin

     with the provided fixed version

   • Replace AuditSettingsWizard.aspx in:

     C:\Program Files\GFI\Archiver\ASPNET\UI\Audit

     with the provided fixed version

4. Restart Services

   • Start all previously stopped GFI Archiver services

Note: These updated files correct invalid HTML placement inside Telerik RadScriptBlock controls, which prevents the wizard from failing silently.

Testing

After applying the workaround:

1. Open the GFI Archiver web interface

2. Navigate to:

   Configuration → Auditing → Configure

3. Enter valid SQL Server credentials (SQL or Windows authentication)

4. Click Next

Expected Result

• The wizard proceeds to the next step successfully

• Database Auditing configuration completes without hanging

• No new errors are written to audit_auditsettingswizard_aspx.log

If the issue persists after applying this workaround, collect updated Archiver logs and contact Support for further assistance.