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Articles

General

  • Microsoft Windows Blocks Downloaded Software File

    Overview This article will give instructions for unblocking executable files that Microsoft Windows may block when downloading.  Instructions on preventing Microsoft WIndows from blocking an installer...

  • Converting License to Unlimited

    Overview Customers that already have another subscription type with GFI can also benefit from GFI Unlimited. For an existing customer to utilize a GFI Product through their GFI Unlimited subscription,...

  • Requesting a New Customer Trial License Key

    This article provides information on how to request a trial license key for GFI, Kerio, and Exinda products for a new customer. Note: A previously fully licensed installation will not permit the use o...

  • GFI Partner Not For Resale (NFR) Subscription Information

    Overview Not For Resale (NFR) subscriptions are special subscriptions intended for training, educational or testing purposes. This article aims to provide a basic understanding of the GFI Unlimited NF...

  • Editing Account Details

    Overview GFI Software personnel uses the account details stored in the GFI Accounts Portal to let you know about product releases, system issues, press releases and other types of beneficial informati...

  • Unable to Access the Training Portal

    Overview This article gives the process to follow if the Training Portal cannot be accessed. Information Note: Resellers access the Training Portal to get certification on products that are part of th...

  • Account and License Management

    Overview Customers have used the Customer Portal (customers.gfi.com) for many years. Questions have arisen as to which portal to use for which processes when dealing with your account and licenses. Th...