Overview

This article shares the process of creating a new user dedicated to email journaling with an Exchange Online license in Microsoft 365. All emails exchanged between your users will be forwarded to this mailbox. The article also shares links to recommended articles explaining more actions for seamless integration of Archiver with Microsoft 365.

Solution

1. Follow the steps listed in the Add users and assign licenses at the same time to create a new user for the journaling mailbox. Note that you do not need to give this user administrative rights.
2. Assign an Exchange Online license for the newly created user so that the journal has mailbox access.
3. Disabling Deleted/Recoverable Items Folder in Microsoft 365 Journal Mailbox to avoid the journal. mailbox becoming full and rejecting new emails.
4. Configuring Forwarding Rule in Microsoft 365 for Journaling Mailbox to journal all or specific mailboxes.
5. Identifying Connection Settings in Microsoft 365 for GFI Archiver to use in the last step.
6. Configuring EWS OAuth Authentication with GFI Archiver to create the application password used by Archiver's mail server wizard to connect to Microsoft 365 via OAuth 2.0
   1. If on Archiver version 15.8, please also apply the steps in the article: Registering Archiver in Azure Portal
7. Configuring a New Mail Server to Archive Using External Mailbox to start archiving.

Additional Information

It is highly recommended to perform the following additional tasks to ensure seamless integration between GFI Archiver and Microsoft 365:

• Configuring Read Receipts for Incoming Emails in Microsoft 365 Mailbox
• Configuring Rule to Delete Read Receipts for Emails Sent by Journaling Mailbox in Microsoft 365
• Configuring Rule to Remove Read Receipts Header in Notifications for External Senders in Microsoft 365
• Disabling the Junk folder in Microsoft 365 Journaling Mailbox
• Disabling Automatic Processing of Calendar Items in Microsoft 365 Journaling Mailbox