Overview Administrators need to set configuration for certain roles within the Archiver product for functionality such as viewing all user archives. Each role and its configuration can be viewed below...
Overview Domain Administrators perform a search and try to add a mailbox to review, but no mailboxes appear when doing so. This can occur from the Import/Export tool or the Archive tab within the Arch...
Overview This article explains the process of configuring these shared mailboxes in Access Control of Archiver. Diagnosis Shared mailboxes are mailboxes that can be accessed by a whole set of users in...
Overview This article explains the process of adding specific users in Access Control of Archiver, granting access to another archived mailbox. Diagnosis User Access Control enables you to grant s...
Overview This article explains the process of adding users as Group Managers in Access Control of Archiver. Diagnosis Users can be configured to have access to the mailboxes of users configured within...
Overview This article explains Access Control for GFI Archiver and lists their pre-configured groups that can be used to provide access to other mailboxes. Introduction By default, users can browse ...
Overview This article describes the process to view emails of deleted users. Diagnosis Deleted users can occur within Archiver for multiple reasons. Most commonly a user has left a company and the...
Overview This article will discuss actions to take after moving to a new AD server while utilizing Archiver Diagnosis There are two distinct ways users can be migrated when moving to a new AD server. ...
Overview The Archiver Update Users tool is useful after having changed users, recovering deleted users, or changing domains to restore access to mail that may already be archived. Diagnosis After pe...
Overview Users might report a time zone difference when checking emails on the GFI Archiver web page, when compared to the actual timestamp of the emails. This issue is not related to the server's tim...