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• Archiver Assistant Is Not Archiving Manually When Used with KOFF

  Overview Archiver assistant is not archiving messages when KOFF(Kerio Offline Connector) used with the Archiver. Following error message is displayed while archiving: Environment Kerio Offline Connect...

• GFI Archiver 14.1 Release Notes

  Overview The article details the bug fixes and improvements incorporated in GFI Archiver 14.1.   Information GFI Archiver 14.1 (20181209) is now available for download.  GFI Archiver 14.1 brings impor...

• GFI MailArchiver Error: Headers of Archived Emails Are Blank

  Overview Recently archived email headers are blank and Archive stores say database unavailable.   Environment All versions of MailArchiver.     Root Cause A UNC (Universal Naming Convention) path pass...

• Outlook Connector Not Synchronizing While Laptop Is Running on Battery Power

  Overview  This article resolves an issue where the Outlook Connector is not synchronizing while the laptop is running on battery power.   Information Environment GFI Archiver Outlook Connector A lapto...

• Outlook Connector Fails to Download Emails Larger Than 1Mb in Size When Kaspersky Anti-Virus Is Installed

  Overview This article addresses an issue in which downloading or opening an email in the Outlook Connector that is larger than ~1MB in size fails. The progress indicator dialog stops at 99% and eventu...

• Marc.Store.exe Is Causing High CPU Load When Processing Retention Policies or Classification Rules Containing Wildcard Characters

  Overview This article provides the resolution to an issue where Marc.Store.exe causes high CPU usage over an extended period. There are Retention Policies, or Classification Rules configured that use ...

• GFI Archiver 15.2 Release notes

  GFI Archiver 15.2 is available for download.  Release date: August 11, 2021  Release version: 15.2 (build 20210810)   What Has Changed? Fixes Deleted users are not found when searching in the Access C...

• Archiver 15.3 Release Notes

  Overview GFI Archiver 15.3 has been released and is available for download. Release Date: September 28, 2022 Build: 20220909   What Has Changed? New: Import/export tool update for MS Outlook 2019/2021...

• GFI Archiver 15.4 Release notes

  GFI Archiver 15.4 is available for download.  Release date: January 26, 2023  Release version: 15.4 (build 20230104)   What Has Changed? Fixes MFA error in Archiver when configuring an O365 Journal Ma...

• GFI Archiver 15.5 Release notes

  GFI Archiver 15.5 is available for download.  Release date: April 13, 2023  Release version: 15.5 (build 20230317)   What Has Changed? Fixes The folder view is empty in the new UI Test email notificat...