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  • Creating Public Users in Active Directory

    Overview  Using the Archive Assistant, users can manually create public users in Active Directory. The article explains how this can be achieved.  Process Go to Start > Administrative Tools > Active D...

  • Using the Advanced Search Extension

    Overview The Archiver Advanced Search is an extension of the Simple Search feature that enables you to use a wide range of search criteria when searching for archived items. This article provides the ...

  • Integrating GFI Archiver with Microsoft 365

    Overview The article details the ways to integrate GFI Archiver with Microsoft 365 (previously known as Office 365).   Information There are two ways to deploy GFI Archiver with Microsoft 365: Using a...

  • Recommended Configuration for Archiver

    Overview Archiver can be configured to run on various hardware setups and combinations. The article covers typically recommended configurations. These guidelines and settings may vary according to use...

  • Prerequisites for Mailbox Folder Structure Retrieval

    Overview By default, Archiver does not automatically archive emails according to the folder structure in which within the source mailbox. To replicate the folder structure of the original mailboxes, e...

  • Archiver 15.0 Release Notes

    Overview Archiver 15.0 has been released and is available for download. Release Date: March 19, 2020 Build: 20200310 What Has Changed? New: Brand new client-side HTML5 desktop web interface to browse ...

  • Number of Mailboxes That Can Be Added to the WebUI Search

    Overview When performing a search across multiple mailboxes, users are added, and will only display the first 20 names selected. This article provides information regarding WebUI search limitations.  ...

  • Transfering Archived Data from One Server to Another

    Overview This article provides the steps required to move the GFI Archiver to a new server. Keep in mind that you can move the archive stores one by one, as explained in the process herein, starting b...

  • Error: 'An unknown error occurred, error code: 0x80040107' While Adding the GFI Archiver Folder to MS Outlook.

    Overview Windows 10 users report a standard error while attempting to add the GFI Archiver plugin for MS Outlook. Following error message is produced while adding the GFI Archiver folder: An unknown e...

  • Deleting Unwanted Archive Stores

    Overview The article details the process to delete unwanted archives. Customers often delete the old archives and get rid of them. Process To remove all data files for a specific store, we need to rem...