Articles

Activity monitoring Accesses HowTo's/Configuration Reporting

• Activating Deactivating or Deleting Journaling Mailboxes

  Overview Journaling Mailbox is a type of mailbox that stores a copy of all emails in an organization. GFI Archiver connects to the mail server, downloads the emails stored in the journaling mailbox an...

• Archiver Directory Structure and Descriptions

  Overview This article will provide details on the directories installed with the Archiver product and a description of the content contained within each directory. Introduction Archiver splits many mo...

• Archiver DebugLogs Files and Descriptions

  Overview   This article will provide details on all debug log files available within each Archiver Debug Logs directory.    Introduction   Each folder has a subset of debug logs for the individual mod...

• Configuring Legal Hold for Deletion of Archived Items in GFI Archiver

  Overview This article shares information about enabling the 'Legal Hold' on the deletion of archived items in GFI Archiver.  IMPORTANT: Use this feature with caution, since emails are immediately dele...

• Browsing Archived Items in Archiver

  Overview This article shares information about browsing options for archived items in Archiver. Information From Archiver, select Archive tab to view archived items for all the mailboxes that you have...

• Working with Archived Items in Archiver

  Overview This article shares information about different actions that can be performed on archived items or files, whether they are emails or calendar items. Information Within the Archiver Archive ta...

• Assigning Import Settings for Detected Users

  Overview When the Archive Assistant is deployed on a client machine for the first time, the new user is detected by GFI Archiver and added to the detected user list in the Import Emails page. The Admi...

• One or More Sections Within the Client Access Tab Are Not Visible to Users

  Overview This article resolves an issue where one or more sections, e.g., the Archive Assistant section, within the Client Access tab in GFI Archiver are not visible to users.   Information This issue...

• Error: "Not Responding" in Microsoft Outlook When Archiving Emails with GFI Archiver Archive Assistant

  Overview In some cases, the below error message is displayed in Microsoft Outlook when you try to archive emails using GFI Archiver Archive Assistant, and the application becomes unusable: Not Respond...

• Error: "Client does not have permissions to send as this sender" When Sending MailInsights Reports via Email

  Overview This article resolves an issue where MailInsights reports are not being delivered to users via email. The below error message is logged in the SMTPSend.log file, under Core\DebugLogs\: #0000F...