Archiver Section
Overview This article provides a solution to situations when the Search service tries to index an email with a password protected RAR file but got caught in a loop and is using 100% CPU load. Informat...
Overview This article's solution applies to situations when you are exporting items from GFI Archiver using the Import Export Tool, but find that the Download to PST option is grayed out. Environment ...
Overview The customer is experiencing confusion regarding the setup of a shared mailbox for archiving purposes with GFI Archiver in Microsoft 365. The main issue is whether a licensed user mailbox is ...
Overview You are experiencing an issue where Archiver is not archiving emails and you noticed that the journal mailbox is continuously increasing in count; no emails are being processed/consumed from ...
Overview The customer may experience an issue where their Archive Stores point to an unreachable server after moving their binary files to a new server. They may encounter an error message stating, Th...
Overview Users of GFI Archiver may encounter two main issues. The first is an 'error processing email' alert, which halts the archiving process. This issue often persists even after upgrading to Archi...
Overview This article addresses a critical vulnerability in the GFI Archiver software, specifically relating to an outdated component, Telerik.Web.UI.DLL, in version 15.6. The affected DLL version is ...
Overview When opening the web interface of Archiver in a browser the user gets logged in as a different user when using Windows Authentication. For example: The user John Smith logs into his Windows w...
Overview This article answers the query: Why do the archived drafts show the processing timestamp instead of when they were manually archived? Root Cause GFI Archiver evaluates the Sent date and the...
Overview This article answers the query: Why is the calendar view empty in GFI Archiver? Root Cause The calendar view is not populated by items like meeting request emails which are archived via the...
