Articles

Archiver Section

• Error: 'Search Test Failed: Requested Service not found' When Loading the Archiver Web Interface

  Overview The following error occurs when loading the Archiver web interface: Failed to initialize Search Test Failed: Requested Service not found The debug log file ..\Search\DebugLogs\AttendantServic...

• Error: 'The DateTime represented by the string is not supported in calendar System.Globalization.GregorianCalendar' When Performing an Advanced Search Within GFI Archiver

  Overview This article describes the issue and its resolution, which occurs when performing an advanced search using the Sent Date or Received Date criteria. An ASPNET error with the following details ...

• Error: 'Request for principal permission failed' When Trying to Add an Archive Store or Journal Mailbox

  Overview This article describes the issue and its resolution when trying to add an archive store or a journal mailbox in the User Interface; you may see the following error: Request for principal perm...

• Error: 'Search Index File Location specified is invalid' While Going Through the Archive Store Wizard

  Overview This article describes the error and its resolution, which occurs when you are adding/editing an archive store and trying to specify/edit the index path, and the following error message is di...

• Error: 'R6025 - pure virtual function call' When Opening Outlook with the GFI Archiver Outlook Connector Installed

  Overview This article describes the error and its resolution, which occurs when starting Microsoft Outlook, and it crashes showing the following error: Microsoft Visual C++ Runtime Library Runtime Err...

• Error: 'No Mailboxes found to Synchronize' When Configuring Mailbox Folder Structure Retrieval

  Overview This article describes the error and its resolution, which occurs when configuring the GFI Archiver Mailbox Folder Structure Retrieval, and you might encounter the following error message: No...

• Error: 'No mailboxes found associated with mailbox provided' When Trying to Enable the Mailbox Folder Structure Retrieval Feature

  Overview This article describes the error and its resolution, which occurs when trying to enable the Mailbox Folder Structure Retrieval feature: No mailboxes found associated with mailbox provided The...

• Error: 'Microsoft Office Outlook has stopped working Fault Module Name: martoolbarx.dll'

  Overview This article describes the issue and its resolution, which occurs when using the Archiver Outlook Connector and Microsoft Outlook fails to open with the error: Microsoft Office Outlook has st...

• Error: 'Messages cannot be archived by the current user' When Using the Archive Assistant

  Overview This article describes the error and its resolution, which occurs when trying to archive an item manually using the Archive Assistant, you receive the following error message: Messages cannot...

• Error: 'MAPI_E_OBJECT_CHANGED' When the Archive Assistant Iterates Through Stores

  Overview This article describes the error MAPI_E_OBJECT_CHANGED and its resolution, which occurs when the Archive Assistant iterates through stores causing it to add the mailbox to its exclusion list....