Articles

Archiver Section

• Error: 'The older version of GFI MailArchiver 2013 Outlook Connector cannot be removed'

  Overview This article describes the issue and its resolution when trying to install the GFI Archiver Outlook Connector; the following error is shown: The older version of GFI MailArchiver 2013 Outlook...

• Error: 'The number of WaitHandles must be less than or equal to 64' When Creating a VSS Based Backup

  Overview This article describes the error and its resolution, which occurs when creating a VSS based backup: Error: 'The number of WaitHandles must be less than or equal to 64'. A VSS based backup (e....

• Errors When Binary Folders Cannot Be Accessed on Their Network Share or UNC Path

  Overview This article describes the error and its resolution, which occurs when Archiver is configured to store binary folders on a network share (UNC path), and the network share becomes unavailable....

• Error: 'The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2229' When Upgrading the Outlook Connector

  Overview This article describes the error and its resolution, which occurs when you are trying to upgrade the Outlook Connector from build 20120928 when it was previously installed in a language other...

• Error: 'The IMAP server did not confirm support for the IMAP4rev1 protocol among its capabilities'

  Overview This article describes the issue and its resolution, which occurs when adding an IMAP data source and running MARC on a system locale like tr-TR (Turkish): Error: 'The IMAP server did not con...

• Errors While Indexing Certain Emails with Attachments

  Overview This article describes the errors and their resolution which occur when certain attachments of emails fail to get indexed. The following errors are logged in: ..\\FailedAttachments.txt and .....

• Error: 'The EXECUTE permission was denied on the object 'RemoveAuditMarcData', database 'MArcAudit', schema 'dbo'.' When GFI Mailarchiver Is Trying to Create a New Archive Store but the Audit Database Is Not Accessible

  NOTE TO GFI TECHNICAL SUPPORT PERSONNEL Code changes introduced in GFI MailArchiver 2014 build 20140616 should avoid the error The EXECUTE permission was denied on the object 'RemoveAuditMarcData', da...

• Error: 'The ExtendedProtectionPolicy.PolicyEnforcement values do not match. IIS has a value of WhenSupported while the WCF Transport has a value of Never.'

  Overview This article describes the error and its resolution when clients like the File Archive Assistant or the Archive Assistant fail to connect to the server with a generic error. For example, the ...

• Error: 'The credentials supplied are incorrect' When Upgrading SQL Database Schema

  Overview This article describes the error and its resolution, which occurs when attempting to upgrade the database schema for a Archiver SQL database using the Archiver Bulk Schema Upgrader. The follo...

• Error: 'The connection name 'LocalSqlServer' was not found in the applications configuration or the connection string is empty'

  Overview This article describes the issue and its resolution when the following error is displayed while loading the web interface of GFI Archiver: Server Error in '/Archiver' Application. Configurati...