Articles

Archiver Section

• The GFI MailArchiver installer is looping through the ASP.NET requirement installation

  Versions / Builds AffectedMARC 2012 until 2013 SR1 20130723 StatusResolved Problem SummaryThe MARC installer finds ASP.NET missing repeatedly event after triggering it to be installed. One cannot cont...

• The GFI MailArchiver Import Export Tool skips read confirmation emails which have a message class other than IPM.Note

  Versions / Builds Affected20131111 StatusResolved Problem SummaryIET skips read confirmation emails which have a message class other than IPM.Note TT / JIRAID1834 How to IdentifyA customer would repor...

• The GFI MailArchiver Import Export Tool corrupts headers when extracting emails from a Unix-based source (having LF as newline character)

  Versions / Builds AffectedAny 2012 or newer StatusOpen Problem SummaryWhen extracting emails (e.g. from a PST file) the IET does corrupt emails when they contain a Unix like line break character (LF)....

• The GFI MailArchiver Archive Assistant skips read confirmation emails which have a message class other than IPM.Note

  Versions / Builds Affected20131111 StatusResolved Problem SummaryThe GFI MailArchiver Archive Assistant skips read confirmation emails which have a message class other than IPM.Note TT / JIRAID2266 Ho...

• The GFI Archiver Web UI does not function correctly with Internet Explorer 10 or newer

  Answer PROBLEM The GFI Archiver Web UI appears broken and does not work when opened with Internet Explorer 10 or newer. Some sections do not size correctly and most links and buttons do not respond to...

• The GFI Archiver version check fails due to a missing section in MArcSettings.xml

  Overview Saving changes to Configuration > General Settings > Version Check Settings fails and the error 'Could not connect with settings provided' is displayed. The debug log DashboardCore.log reads:...

• The Archiver version check fails ( ONLY)

  Answer PROBLEM The Event Viewer within the Home tab of the web interface shows the error: Archiver failed to check for updates. Please check your settings. The wizard Configuration > General Settings ...

• The GFI Archiver SQL server uses a high amount of resources and is not recovering after peak hours ( ONLY)

  Answer PROBLEMConsider the following situation: All employees get in the office in the morning hours and boot up their computers around the same time The Outlook Connector of all computers start to sy...

• The GFI Archiver server runs out of disk space when running movebix / copybix ( ONLY)

  Answer PROBLEMThe GFI Archiver server runs out of disk space when running movebix / copybix. ENVIRONMENT  GFI Archiver All supported environments SOLUTION Clear disk space on the server by removing te...

• The GFI Archiver search page does not appear in the Search folder in Microsoft Outlook 2007 or newer

  Answer PROBLEMAfter installing the GFI Archiver Outlook Connector, the GFI Archiver search page does not appear when the user clicks the ‘Search' subfolder within Microsoft Outlook 2007 or newer under...